FAQs

You will receive a PDF proof file via email for your approval. Once we receive your reply email confirming the artwork meets your expectations, the label will be made, as is, from the proof.
Your order will take 10 -15 business days in production once we have received your approval on all artwork and your agreement to move into production, along with credit card and all other relevant information to process your order. Upon completion, your order will be shipped to the Ship To" address supplied to us, via Fed Ex ground, unless you specify a preferred carrier and account number to use. "
Go to the DYMO Stamps Account login page at www.endicia.com/dymo/account/login.cfm. Enter your Account Number and Internet Password. Once you've logged into DYMO Stamps click on the tab entitled Download Software.
DYMO Stamps allows you to print postage for the following U.S. Postal Service classes: All First Class weights Priority Mail 1 lb rate Flat Rate Envelope - 12.5 x 9.5"envelope (provided by the USPS) fixed rate to anywhere in the U.S. regardless of weight Flat Rate Box 11" x 8.5" x 5.5" or 13.625" x 11.875" x 3.375" box (provided by the USPS). International Air Letter 1 oz - Mexico/Canada. All other countries postcard rate. For the full details and requirements of these classes visit the USPS web site at http://www.usps.com."
If you have a unique application that requires labels with special properties, DYMO can help. Any of DYMO's standard size labels can be ordered with special properties. DYMO can also make custom labels to fit your needs.
D1 labels have an easy-peel split tape backing. Locate the split on the tape backing. Gently pinch the tape. The tape backing will separate. Carefully peel away the backing from the tape.
Yes. DYMO Stamps is available for both Windows and Mac. DYMO Stamps even includes a Mac widget for printing commonly-used postage amounts.
You can select a blank label, or your DYMO custom labels can be preprinted with your own color graphics/logo. Designed Labels: Provide your own camera-ready artwork, along with information on the artwork placement on the label and color selection (see details regarding color below) and a proof of the layout will be provided for approval prior to printing. Watermark Labels: Provide your own camera-ready artwork and color selection (only on Pantone? Color can be used for watermark logos) and a proof of the layout will be provided for approval prior to printing. Flood-Coated Labels: Supply the one Pantone? Color that the flood-coated background will be printed in; no proofs are provided for flood-coated labels. If you need assistance with your artwork, DYMO can create camera-ready artwork for you at an average of $250. Artwork/Graphic Specifications: Please provide camera-ready artwork for printing: Illustrator.eps (V 6.0+) vector-based file (with Pantone? Colors or CMYK included); OR Photoshop.psd (layered) file; OR high resolution/printer quantity PDF file. Acceptable Software Adobe? Illustrator, Photoshop?, InDesign? and Acrobat?, Macromedia?, Freehand, Quark Xpress?
Insert the iron-on label cassette into the LetraTag. Input desired text print your label and remove carbon from the front of the label. Set dry iron on medium high temperature (290ø to 370ø F or 130ø to 170ø C). Remove any wrinkles from fabric by ironing the section where you want to place the label. Place the label on the fabric. Cover with cloth (preferably cotton) and press the iron on the label for 10 seconds. Be careful not to move the iron as this may dislodge the label from its position. Repeat 3 times with a focus on the label corners allowing sufficient cooling between each repetition.
DYMO Stamps postage labels do not have a date stamp. As a result you can print and use DYMO Stamps postage any time. If you have a few DYMO Stamps labels when postage rates change you can print additional DYMO Stamps postage to make up the difference.
The materials used in many laminators often contain chemicals which can adversely affect the print on thermal labels. These chemicals can cause the print to fade or turn the label black. Labels should not come into contact with materials composed of PVC film and vinyl containing plasticizers.
Yes but not for flood-coating purposes.Fluorescent or metallic inks can be used on areas of the label where the LabelWriter will not be printing over.