Rated 1 out of
5
by
washappy from
I Loved This Printer Until It Stopped Connecting
I've used this printer for about a year. It recently stopped connecting to my computer. I've tried uninstalling, reinstalling, rebooting, everything. From googling it looks like it doesn't work with macOS Big Sur??? I've found no solution. This was a great product, when I can use it.
Date published: 2021-10-19
Rated 4 out of
5
by
Zipaline from
Love My Dymo
I've had my Dymo 4XL for almost 2 years now. Overall I love it. I have had a few problems now and then but have always been able to resolve it. Usually the main problem is making sure the labels are pushed all the way to the left. Once they printed blank but I cleaned the censor and everything was fine. I am trying to figure out if i can use smaller labels in my Dymo right now so I can put a price tag on my products but haven't figured it out yet.
Date published: 2021-10-19
Rated 5 out of
5
by
Mike57 from
Runs like a top!
We purchased the LabelWriter 4XL about a year ago because we signed up to ship things ourselves, rather than always running to the PO and standing in line. We've used the LabelWriter 400 Turbo for many years, and only had one minor issue. So, based on our great experiences with that machine, we bought this one. No problems getting it up and running, and it has operated perfectly ever since!
Date published: 2022-01-06
Rated 1 out of
5
by
JimH63 from
Computer no longer recognizes the printer
I bought the printer at the beginning of the year. I worked great for about 6 months. The one day my computer could no longer see the printer. Reinstalled the software, rebooted, powered off, redid the cables and tried a different computer. None of them could see the printer. Emailed support and they were not very helpful either. So now I have an expensive paper weight.
Date published: 2022-07-18
Rated 5 out of
5
by
dymonte from
4 years or more and still doing it's job!
I bought this for the sole reason of printing being able to print the extra large labels, that's what it does. It's not an overly complicated piece of equipment, and the software is pretty simple in my honest opinion. There has been times where the software failed to load etc, but the modern version seems to be fine.
Date published: 2021-12-28
Rated 1 out of
5
by
hamsammy from
Constant Issues, should have thrown it away.
The machine cannot tell when it has paper, it errors 90% of the time, I cleaned it, and always double checked to make sure labels where inserted correctly, if it prints two labels in a row I jump for joy. I would only recommend buying a DYMO product just to throw it out the window.
Date published: 2022-08-09
Rated 1 out of
5
by
Dymo bad service from
Dymo label writer uses
Daemul label printer keeps using my labels and spitting them out for no reason and not putting the label to it supposed to it isn’t working the way that it is supposed to function printing labels the way that it needs to it’s putting labels out over and over that I purchased
Date published: 2022-09-09
Rated 1 out of
5
by
Jfisher from
4 broken 4xls. Do not buy
These printers all break the same way. Eventually it will say out of labels but its not and just keeps feeding blank labels slowly through the machine. The machine sees the labels though because the blue light isn't blinking like it does when there is actually no labels.
Date published: 2022-09-08
Rated 1 out of
5
by
rmw603 from
This printer has been a nightmare for our shop.
I feel like I've wasted so much time with Dymo 4XL issues that I don't want to waste much time with this review. So here are the bullet points.
1. Installation is a nightmare, which sucks because I've had to reinstall 4 times since owning it.
2. We have about a 60% run rate. In other words, 60% of the time, we ship all day no issue. The other 40% of the time, we have to delay operations to get Dymo working again.
3. We don't use this for multiple projects. Just shopify postage. But what's funny about that is the dymo will spit out 5 extra sheets sometimes, 2 extra sometimes, etc. Thank goodness it's no extra most of the time.
4. Reloading Dymo labels. Deer God, drink whiskey first. It's the simplest process ever to never work. The customer Service team thinks it's because of using non-DYMO labels which is not the case because we only use DYMO labels.
Friends, don't buy it. Look at the reviews. Even if you're like me and don't trust reviews. Trust that this thing will do nothing but stress you out. Farewell DYMO!
Date published: 2022-10-23
Rated 1 out of
5
by
Tina96 from
Not worth the high price
Had my label 4XL for only 2 years and has always given me issues, paper jams, never balanced. I use exactly paper from dymo and still same issue. Now always getting error, doesn't detect paper, and prints out like 10 labels even though just printing 1.
Date published: 2022-09-30
Rated 1 out of
5
by
disgruntled grandchild from
biggest waste of money time and energy
this thing is a piece of poo. it cannot tell when it has paper, it errors 80% of the time, if it prints to labels in a row i consider myself lucky. I would recommend never buying a dymo product if you enjoy your sanity
Date published: 2021-12-01
Rated 1 out of
5
by
JimmyBob from
Just hand write your labels.
This is a very delicate piece of machinery here. If you say something bad about it, it will spit out three blank labels with every printed one. If you say anything else about it, it will stop working all together. Has completely stopped working with Dazzle is now just a paper weight. Hardly any trouble shooting opportunity here. When it dies it just dies. Pony up another $400 to replace it in hopes it doesn't do the same thine..... you had one job Dymo. Make good label writers.......
Date published: 2023-02-27
Rated 1 out of
5
by
hate DYMO from
Only buy if you hate yourself and your team
Painful driver - will often print the wrong size and skip sheets. Cost per label is more than color laser. Defeats the purpose of a thermal printer. Proprietary labels. Hate hate hate.
Date published: 2022-06-29
Rated 1 out of
5
by
international sales from
horrible printer
bought this three months ago. simply does not work. tried feeding in paper. power light just blinks. also, tried using the software and it does not integrate with corel or any other.
Date published: 2022-07-26
Rated 5 out of
5
by
608 The Factory from
2 years works great over 20,000 labels
I have had this label print going on 2 years and not one problem. We have printed over 20,000 labels.
Jeremy
owner of 608 The Factory
Date published: 2021-12-07
Rated 1 out of
5
by
Charlie T from
Horrible
I have set up tons of printers and i have never witnessed anything more unnecessarily complicated as this thing.
Date published: 2022-01-08
Rated 1 out of
5
by
mARTA from
Horrible
i purchased it over 2 months ago and it does NOTHING BUT FRUSTRATE MY LIFE ON A DAILY BASIS
Date published: 2022-07-08
Rated 1 out of
5
by
Kenneth from
Review
I constantly have issues with my printer. It works 25% of the time
Date published: 2022-10-26
Rated 1 out of
5
by
brkj from
terrible
the most problematic printer ever. stay away from this product
Date published: 2022-11-09
Rated 1 out of
5
by
Markus from
Poor customer service hard to learn to use bad pro
Poor customer service hard to learn to use bad product
Date published: 2023-01-06
Rated 3 out of
5
by
LTMa from
Really Good Printer
I bought it for my small business to print labels. It works well. I've very technical, so I don't have a problem with using a computer or a rudimentary printer, which this is.
I took off one star for the seemingly expensive rolls of paper.
I took off another star because I feel the company should be lobbying the big guys to provide options for 4x6 label printing. Too often a very large e-tailer will force me to print out an 8x11 sheet of paper that I then have to tape to a box (returns, warranty RMA, etc)?
I only see on technical defect. The power plug has a 90 degree bend where it attaches to the machine. This causes the power wiring at the base to do a bad s-curve and I feel that if I set it down wrong, I could really put torque on the internal PCB. Seems an oversight or a last minute - "meh" by the engioneers.
Date published: 2022-12-05
Rated 1 out of
5
by
Mohsina from
Won't even let me register it
Won't even let me register it, the desktop software is no where to be seen on my latest updated MacOS Monterey 12.4, and there's no software even for that. Can't even test out the printer if I wanted to.
Date published: 2022-06-17
Rated 1 out of
5
by
JCDS from
No compatible drivers for my Apple Devices
All my devices are Apple devices and no compatible driver exists so it is a total waste of money. I can't even use it. Who makes anything that is not compatible with Apple devices? It's silly!
Date published: 2021-12-01
Rated 2 out of
5
by
MikeDLA from
Absurdly bad software installation
Presumably someone at Dymo decided to make the software installation as difficult as possible. They have succeeded. Where are the drivers installed? We are not allowed to know this. We get a program for crating labels that I have no interest in using. I already have another shipping program that creates my labels - I just need the printer to work. endless headaches.
Date published: 2022-06-25
Rated 1 out of
5
by
blaird from
Extremely Frustrating
I cannot figure out how to connect it to my computer. I called support and they were not helpful at all either. I wish i never bought this.
Date published: 2021-09-22
Rated 5 out of
5
by
Jam10 from
Great thermal Printer
I use this printer for my shipping needs it has never failed me when I read some of the negative reviews I chalk it up to user error not reading installation guide. I have had this exact printer for 4 years now.
Date published: 2022-01-02
Rated 2 out of
5
by
Muni from
Disappointed…
At first I loved it! It was perfect! But I bought It July of last year and it hasn’t worked all year for me. I barely used it. It just stopped working one day and I’ve done everything I could do.
Date published: 2021-11-11
Rated 2 out of
5
by
PrnterNeeds from
Paid $211 for a USED JAMMED 4XL & No Apple Driver
Where is the Apple OS DRIVER?
Also, why did you sell me a used and jammed up printer at full price?
Also why are your printers unable to fully CLOSE? They are flimsy and do not snap shut.
Date published: 2021-10-18
Rated 3 out of
5
by
Rogr from
Blank labels
I have used this printer for several years and am happy, but suddenly the labels are just blank. Everything else looks fine. Is it possible the thermal element has died?
Date published: 2021-10-09
Rated 2 out of
5
by
kiddk1 from
So Far No Good
I cannot load my shipping labels sent to my by shipstation/paypal shipping, this unit will not take pdf files, but surprisingly, their manual is in PDF format
Date published: 2021-12-01