Rated 4 out of
5
by
Albanie from
This thing is a beast
I've been using this to print stamps and shipping labels for the past year and I love this thing. I had some issues getting it to work right at first, and customer service was not easy to reach, but I did get a hold of someone and they got it working for me. It's been going ever since. I have not had any misprint issues which is important for postage. I also haven't had any issues with it spitting blank labels. It does exactly what it is supposed to do.
I wish this printer had WiFi capability, but I just share it from one desktop to all the other computers and that works fine.
I am annoyed they stopped making these and am considering buying a second one in case ours ever breaks someday.
Date published: 2023-11-30
Rated 2 out of
5
by
globers from
Not satisfactory yet
I have been using this printer for a couple of years now, and I give this 2-2.5 stars.
PROS:
— It is an aesthetically pleasing product. Although it has a few years now, it still looks fresh and sleek.
— Speed of printing is satisfactory
— Noise levels are minimal (it is completely silent when idle, and fairly quiet while printing), that's a huge plus!
— Durability is good
CONS:
— Installation is a nightmare, the driver is not downloaded automatically by Windows, and one has to search for it manually. Second problem is, they are nowhere to be found, it is as if Dymo does not want you to install it. Out of the frustration, then you may guess "maybe that Dymo Connect thing might help?" and it does, if you manage to download it! And when you finally do, it is not even the lastest version. Dymo needs to hire better people.
—Then, many of these machines are faulty. My first one broke ("the last USB you connected to this computer malfunctioned") the first day, after a single print. It was unfixable so I had it returned. The second has been lasting longer, but has this problem rising (without any notice) every now and then. It is fixable, but takes about 15-20 minutes every time. Too much for a printer you actually pay for (remember that they restrict you to use only their uber-expensive labels).
— (minor) The machine comes with a huge power brick, same size as the ones that come with much bigger devices. I have no doubt that there's a better way around this in the 21st century.
* (minor) The blue LED light cannot be turned off (not good if your bedroom/studio apartment doubles as a shipping station). Not a major problem, but it accumulates.
Date published: 2021-09-14
Rated 1 out of
5
by
hate DYMO from
Only buy if you hate yourself and your team
Painful driver - will often print the wrong size and skip sheets. Cost per label is more than color laser. Defeats the purpose of a thermal printer. Proprietary labels. Hate hate hate.
Date published: 2022-06-29
Rated 1 out of
5
by
rmw603 from
This printer has been a nightmare for our shop.
I feel like I've wasted so much time with Dymo 4XL issues that I don't want to waste much time with this review. So here are the bullet points.
1. Installation is a nightmare, which sucks because I've had to reinstall 4 times since owning it.
2. We have about a 60% run rate. In other words, 60% of the time, we ship all day no issue. The other 40% of the time, we have to delay operations to get Dymo working again.
3. We don't use this for multiple projects. Just shopify postage. But what's funny about that is the dymo will spit out 5 extra sheets sometimes, 2 extra sometimes, etc. Thank goodness it's no extra most of the time.
4. Reloading Dymo labels. Deer God, drink whiskey first. It's the simplest process ever to never work. The customer Service team thinks it's because of using non-DYMO labels which is not the case because we only use DYMO labels.
Friends, don't buy it. Look at the reviews. Even if you're like me and don't trust reviews. Trust that this thing will do nothing but stress you out. Farewell DYMO!
Date published: 2022-10-23
Rated 1 out of
5
by
tb68 from
Good hardware, HORRENDOUS software.
We’ve printed thousands of labels with 2 of these units for the past 10 years I think. The hardware is great, and I don’t mind using only Dymo labels. BUT… the latest software package is HORRENDOUS. Completely illogical setup and workflow, and can’t save label templates in a logical fashion. Merging with address lists has become a massive headache. The previous versions of the software were fine. The 1 star is for the software ONLY. It cripples an otherwise fine printer. Fire your software developers please.
Date published: 2024-01-27
Rated 5 out of
5
by
alakazella from
Great for my ecommerce business
Dymo LabelWriter 4XL been a great printer. I bought used online. Used the Dymo labels for a year. If you do use non DYMO labels. The printer might non work as well. Software I heard people have trouble with it. Works fine for me.
Pros
-Labels use no ink
-Speed is fast.
-Easy to reload
-Small foot print
-Looks good
Cons
-DYMO labels should be used, if not the printer wont work as well. ( I have to put one label in at a time with off brand labels I use now)
-Price of the printer is a bit high, BUT you do get what you pay for. Bought used and 4 years later still works.
Date published: 2022-10-31
Rated 1 out of
5
by
washappy from
I Loved This Printer Until It Stopped Connecting
I've used this printer for about a year. It recently stopped connecting to my computer. I've tried uninstalling, reinstalling, rebooting, everything. From googling it looks like it doesn't work with macOS Big Sur??? I've found no solution. This was a great product, when I can use it.
Date published: 2021-10-19
Rated 1 out of
5
by
JimH63 from
Computer no longer recognizes the printer
I bought the printer at the beginning of the year. I worked great for about 6 months. The one day my computer could no longer see the printer. Reinstalled the software, rebooted, powered off, redid the cables and tried a different computer. None of them could see the printer. Emailed support and they were not very helpful either. So now I have an expensive paper weight.
Date published: 2022-07-18
Rated 1 out of
5
by
hamsammy from
Constant Issues, should have thrown it away.
The machine cannot tell when it has paper, it errors 90% of the time, I cleaned it, and always double checked to make sure labels where inserted correctly, if it prints two labels in a row I jump for joy. I would only recommend buying a DYMO product just to throw it out the window.
Date published: 2022-08-09
Rated 1 out of
5
by
Dymo bad service from
Dymo label writer uses
Daemul label printer keeps using my labels and spitting them out for no reason and not putting the label to it supposed to it isn’t working the way that it is supposed to function printing labels the way that it needs to it’s putting labels out over and over that I purchased
Date published: 2022-09-09
Rated 1 out of
5
by
Jfisher from
4 broken 4xls. Do not buy
These printers all break the same way. Eventually it will say out of labels but its not and just keeps feeding blank labels slowly through the machine. The machine sees the labels though because the blue light isn't blinking like it does when there is actually no labels.
Date published: 2022-09-08
Rated 1 out of
5
by
Tina96 from
Not worth the high price
Had my label 4XL for only 2 years and has always given me issues, paper jams, never balanced. I use exactly paper from dymo and still same issue. Now always getting error, doesn't detect paper, and prints out like 10 labels even though just printing 1.
Date published: 2022-09-30
Rated 4 out of
5
by
Zipaline from
Love My Dymo
I've had my Dymo 4XL for almost 2 years now. Overall I love it. I have had a few problems now and then but have always been able to resolve it. Usually the main problem is making sure the labels are pushed all the way to the left. Once they printed blank but I cleaned the censor and everything was fine. I am trying to figure out if i can use smaller labels in my Dymo right now so I can put a price tag on my products but haven't figured it out yet.
Date published: 2021-10-19
Rated 1 out of
5
by
disgruntled grandchild from
biggest waste of money time and energy
this thing is a piece of poo. it cannot tell when it has paper, it errors 80% of the time, if it prints to labels in a row i consider myself lucky. I would recommend never buying a dymo product if you enjoy your sanity
Date published: 2021-12-01
Rated 1 out of
5
by
international sales from
horrible printer
bought this three months ago. simply does not work. tried feeding in paper. power light just blinks. also, tried using the software and it does not integrate with corel or any other.
Date published: 2022-07-26
Rated 1 out of
5
by
Charlie T from
Horrible
I have set up tons of printers and i have never witnessed anything more unnecessarily complicated as this thing.
Date published: 2022-01-08
Rated 1 out of
5
by
mARTA from
Horrible
i purchased it over 2 months ago and it does NOTHING BUT FRUSTRATE MY LIFE ON A DAILY BASIS
Date published: 2022-07-08
Rated 1 out of
5
by
Kenneth from
Review
I constantly have issues with my printer. It works 25% of the time
Date published: 2022-10-26
Rated 5 out of
5
by
Mike57 from
Runs like a top!
We purchased the LabelWriter 4XL about a year ago because we signed up to ship things ourselves, rather than always running to the PO and standing in line. We've used the LabelWriter 400 Turbo for many years, and only had one minor issue. So, based on our great experiences with that machine, we bought this one. No problems getting it up and running, and it has operated perfectly ever since!
Date published: 2022-01-06
Rated 1 out of
5
by
BCHT from
I hate this machine so much.
I hate this thing so much. The design is crap. There is no on/off switch so when you need to reset it (you'll need to reset it often because the software is always crashing) you need to unplug it from the wall and wait a few minutes then plug it back in. The parts are made from cheap brittle plastic so it can break at any moment rendering your expensive printer useless. This is seriously one of the worst piece of equipment I've purchased and I have purchased many useless crap in my life time including ab-flex machines as seen on tv, diet drugs, GM cars, manhood enlarging pills, electric can openers. Don't buy this Dymo machine if you want to keep your full head of hair. Because once you start using it, you'll pull all your hair out just like me!
Date published: 2024-02-24
Rated 1 out of
5
by
brkj from
terrible
the most problematic printer ever. stay away from this product
Date published: 2022-11-09
Rated 1 out of
5
by
Markus from
Poor customer service hard to learn to use bad pro
Poor customer service hard to learn to use bad product
Date published: 2023-01-06
Rated 5 out of
5
by
dymonte from
4 years or more and still doing it's job!
I bought this for the sole reason of printing being able to print the extra large labels, that's what it does. It's not an overly complicated piece of equipment, and the software is pretty simple in my honest opinion. There has been times where the software failed to load etc, but the modern version seems to be fine.
Date published: 2021-12-28
Rated 4 out of
5
by
Shadykidd323 from
Airport Express + Dymo Setup
Installation on both the macos and Windows ecosystem was very hard to do and to be completely honest it shouldn't be hard to do in the 21st century.
These are the steps to connect your 4XL printer to a windows 11 computer while using an Airport extreme as a router/bridge.
1. Download the Dymo Connect software and install.
2. Download Bonjour and install the software package.
3. Connect your 4XL into the USB port in the back of the Airport Extreme.
4. Open Bonjour and click on Dymo 4XL.
5. You should only see 2 options. Generic and Windows. You want to click on have disk.
6. Go to Local Disc (C:) (Yours might be a different drive) and look for the Program Files (x86) folder.
7. Open "Dymo" > Dymo Connect>Drivers>DLS>"DYMO.inf"
8. Now finish up the setup on Bonjour and you're done.
Date published: 2024-09-20
Rated 1 out of
5
by
None4321 from
Worst Application Ever.
I abolsutely hate my machine because 8/10 when I need to print labels QUICKLY I can't get the stupid application to work on ANY of my computers. IF it does building/creating a label is a nightmare.
The worst printing machine and program I've used.
Date published: 2024-02-06
Rated 2 out of
5
by
SpiritArcGames from
Barely functions
When it works, it's great. 75% of the time, it doesn't work. We have tried EVERYTHING. Different labels, DYMO brand labels, resetting it, cleaning it, unplugging it and leaving it for a few days then plugging it back it, realigning it. NOTHING WORKS. It decides when it works and when it doesn't. I can't wait until we decide which new label printer to buy because this one is basically not functional. Only reason I gave it 2 stars is because, again, when it works, the labels are great.
Date published: 2024-08-23
Rated 1 out of
5
by
Mohsina from
Won't even let me register it
Won't even let me register it, the desktop software is no where to be seen on my latest updated MacOS Monterey 12.4, and there's no software even for that. Can't even test out the printer if I wanted to.
Date published: 2022-06-17
Rated 1 out of
5
by
JCDS from
No compatible drivers for my Apple Devices
All my devices are Apple devices and no compatible driver exists so it is a total waste of money. I can't even use it. Who makes anything that is not compatible with Apple devices? It's silly!
Date published: 2021-12-01
Rated 1 out of
5
by
BuySomethingElse from
This product is garbage.
I've wasted an entire roll of the Dymo labels made for this machine on trying to print one label. Prints are always off. Huge waste of money and energy, and reflects poorly on our business.
Date published: 2023-07-01
Rated 1 out of
5
by
blaird from
Extremely Frustrating
I cannot figure out how to connect it to my computer. I called support and they were not helpful at all either. I wish i never bought this.
Date published: 2021-09-22