Your Browser Is No Longer Supported. Please use an alternative browser to improve your experience and security.
Unused items purchased from Dymo.com may be returned in their original condition within 30 days of delivery for a full merchandise refund, not including shipping charges.
To request a Return Authorization, please contact us at 1-877-724-8324, Monday through Friday, 9:00 am to 5:00 pm ET. All returns require a Return Authorization.
Except in cases where the return is the result of an error by Newell Brands or the item arrives damaged or defective, original shipping charges are non-refundable and you are responsible for all return shipping costs. Newell Brands will not be liable for returns that are lost in transit or returned to the incorrect address; please retain your return tracking information.
The refund amount will be reduced by 20% when:
IMPORTANT NOTE: Replacement part orders placed with our Consumer Services Department cannot be returned for a refund or an exchange. All replacement part sales are final.